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    Privacy Policy

    Last updated: August 16, 2026

    This Privacy Policy describes how MELLEO INTERNATIONAL INC, doing business as Home Care Agency Blueprint™ (“Home Care Agency Blueprint,” “we,” “us,” or “our”), collects, uses, stores, and discloses information.

    1. Business Identity and Contact Information

    Home Care Agency Blueprint™ is operated by MELLEO INTERNATIONAL INC.

    2. Information We Collect

    We collect information you voluntarily provide when you:

    • Complete a contact form, application, consultation request, or SMS sign-up form
    • Use our Startup Cost Calculator or other interactive tools
    • Download free resources such as checklists, templates, and guides
    • Subscribe to our email list or text message program
    • Register for a webinar, course, or event
    • Purchase a program, package, or advisory service

    Categories of information collected may include:

    • First and last name
    • Email address
    • Mobile or landline phone number
    • State of residence or intended business location
    • Business details such as agency name, stage of business, and service type
    • Consent records, including which consent checkbox was selected, the date and time of consent, the phone number submitted, the source-page URL, the exact disclosure text shown at submission, and the IP address where legally and technically appropriate
    • Technical information such as browser type, device type, and pages viewed

    Payments are processed by our payment processor. We do not collect or store full payment card numbers.

    3. How Information Is Used

    • Provide coaching, consulting, licensing, and compliance services
    • Respond to inquiries, applications, and support requests
    • Send appointment reminders and confirmations for scheduled calls
    • Deliver requested resources, guides, templates, and course access
    • Send service, licensing, and application updates
    • Send marketing communications where you have provided the applicable consent
    • Maintain records of consent and comply with legal obligations
    • Improve our website, services, and user experience
    • Detect, prevent, and address fraud, abuse, or security issues

    4. Cookies and Website Analytics

    Our website uses cookies and similar technologies to remember preferences, keep the site functioning, and understand how visitors use our pages. We use Google Analytics to measure aggregate traffic and page performance. You can control or disable cookies through your browser settings; disabling cookies may affect some site features. We do not use analytics data to identify you personally.

    5. Service Providers and Information Disclosures

    We do not sell, rent, trade, or exchange your personal information, contact lists, or lead data, and we do not share your information with third parties for their own marketing purposes.

    We disclose information only to service providers that help us operate our business, and only to the extent necessary to perform those services on our behalf:

    • Messaging and telephony providers, for delivering text messages
    • Email delivery providers, for sending email communications
    • Database and hosting providers, for secure data storage
    • Scheduling and CRM providers, for booking and managing client communication
    • Payment processors, for completing purchases
    • Analytics providers, for measuring website performance

    These providers are contractually obligated to protect your information and may use it only for the purposes we specify. We may also disclose information when required by law, regulation, subpoena, or legal process, or to protect our legal rights.

    6. SMS and Mobile Information

    Mobile information, including SMS opt-in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes. We may disclose information to service providers only when necessary to provide supporting services, such as customer service, messaging delivery, and technical support. SMS opt-in data and consent will not be disclosed to third parties for any other purpose.

    Text messages are sent by MELLEO INTERNATIONAL INC, doing business as Home Care Agency Blueprint™. We enroll you in a text message program only when you affirmatively select the applicable consent checkbox. Entering a phone number on a form does not by itself enroll you in text messaging.

    We maintain separate consent for marketing text messages (training announcements, consulting opportunities, special offers, and promotional updates) and non-marketing text messages (appointment reminders, licensing updates, application updates, and service-related notifications). We send only the category or categories you consented to receive.

    Message frequency: Message frequency varies and is approximately 2–8 messages per month for marketing messages. Non-marketing message frequency varies based on your activity with us.

    Rates: Message and data rates may apply. Consent is not a condition of purchasing any product or service.

    Opt-out: Reply STOP to any message to unsubscribe. You will receive a single confirmation message, and no further text messages will be sent unless you opt in again.

    Help: Reply HELP to any message, email Scott@homecareagencyblueprint.com, or call (949) 773-4269. Wireless carriers are not responsible for delayed or undelivered messages.

    Full messaging terms are available in our Terms and Conditions.

    7. Information Security

    We use reasonable administrative, technical, and physical safeguards to protect personal information, including access controls on our databases, encrypted transmission over HTTPS, and restricted internal access to consent records. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

    8. Data Retention

    We retain personal information for as long as needed to provide our services, maintain business records, and comply with legal obligations. Consent and opt-out records are retained for at least four years after the consent or opt-out event, as required to demonstrate compliance with messaging regulations. When information is no longer needed, we delete or de-identify it.

    9. Consumer Privacy Rights

    Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction or deletion of that information, request details about the categories of information we collect and disclose, opt out of marketing communications, and be free from discrimination for exercising these rights. California residents have these rights under the CCPA/CPRA. We do not sell or share personal information as those terms are defined under California law.

    To exercise a right, email Scott@homecareagencyblueprint.com or call (949) 773-4269. We may need to verify your identity before fulfilling the request.

    10. Children's Privacy

    Our services are intended for adults and are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from someone under 18, we will delete it promptly.

    11. Policy Updates

    We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be reflected on this page, and continued use of our website after an update constitutes acceptance of the revised policy.

    12. How to Contact Us

    Questions about this Privacy Policy can be directed to:

    See also our Terms and Conditions.

    Home Care Agency Blueprint™ is operated by MELLEO INTERNATIONAL INC.